Terms of Service

Effective September 7, 2026. These Terms of Service (“Terms”) are a binding agreement between you and Wednesday Research LLC, a Florida limited liability company (“Wednesday”, “we”, “us”), governing your access to wednesdaylabs.co (the “Site”) and any purchase you make through it. Please read them carefully. They contain a research-use-only restriction, a limitation of our liability, an indemnity in our favor, and a mandatory arbitration clause with a class action waiver (Section 17). If you do not agree, do not use the Site or place an order.

1. Research use only

All products offered on the Site (“Products”) are chemical reference materials sold solely for in-vitro laboratory research by qualified researchers, laboratories and institutions. Products are not drugs, medicines, supplements, foods, cosmetics or medical devices. They have not been evaluated or approved by the U.S. Food and Drug Administration or any other regulator for any purpose, and they are not intended to diagnose, treat, cure, mitigate or prevent any disease or condition. Products must not be administered to, ingested by, injected into, or applied to humans or animals, and must not be used in any clinical, veterinary, cosmetic, food or household application. Product names, descriptions, molecular data and published research references are provided for scientific identification only and do not constitute a representation that any Product is suitable for any particular use.

2. Eligibility and buyer certifications

By using the Site or placing an order you represent and warrant that: (a) you are at least 21 years of age; (b) you are a qualified researcher, or an authorized purchaser for a laboratory, company, university or other institution, with the training, facilities and equipment to handle research chemicals safely; (c) you will use Products only for lawful in-vitro research and will not resell, redistribute or transfer them for any other purpose; (d) purchase, import, possession and use of the Products is lawful in your jurisdiction and you are solely responsible for confirming this; (e) all information you provide is accurate and complete; and (f) you are not located in, and will not ship Products to, any jurisdiction where such purchase is prohibited. We may require additional verification before or after accepting an order and may refuse, cancel or limit any order at our discretion, including where we believe a Product may be intended for a non-research use.

3. No medical advice; no professional relationship

Nothing on the Site, in our emails, on our social channels or from our support team is medical, pharmaceutical, veterinary, legal or regulatory advice, and no physician-patient, pharmacist-patient or other professional relationship is created. We do not and will not provide dosing, administration, reconstitution-for-use or protocol information for human or animal use, and any request for such information will be declined.

4. Accounts

You may create an account with an email address, a password, a one-time sign-in link or a supported third-party sign-in such as Google. You are responsible for all activity under your account, for keeping your credentials confidential and for the accuracy of your account details. Notify us immediately at support@wednesdaylabs.co of any unauthorized use. We may suspend or close accounts that violate these Terms, appear fraudulent, or are inactive for an extended period.

5. Products, descriptions and Certificates of Analysis

We make reasonable efforts to describe Products accurately, including nominal quantity, form and purity. Purity figures and Certificates of Analysis reflect third-party testing of the specific lot identified and are provided as information only; they are not a warranty of fitness for any purpose. Images are illustrative; vial appearance, labelling and packaging may vary. We may discontinue, modify or limit quantities of any Product at any time. Typographical errors in pricing or descriptions may be corrected and affected orders cancelled or, with your consent, adjusted.

6. Orders, pricing and payment

Placing an order is an offer to buy; we accept it only when we confirm shipment. Prices are in U.S. dollars, exclude shipping and any applicable taxes, and may change without notice, but the price shown at checkout applies to your order. Where a payment method is offered at checkout, payment is due at the time of order. Where we offer manual or off-site payment (for example bank transfer or an invoice), your order is held and is not accepted until payment is received in cleared funds; you must include your name and order number with the payment, and unpaid orders may be cancelled after seven days. You authorize us and our payment processors to charge the payment method you provide and to perform fraud screening. Loyalty points, coupons and promotional discounts are subject to Section 9.

7. Shipping, risk of loss and delivery

We ship to addresses within the United States unless otherwise stated at checkout. Shipping options, estimated transit times and any free-shipping thresholds are shown at checkout; estimates are not guarantees. Where local pickup is offered it is by arrangement and subject to identity verification. Title to and risk of loss or damage of Products pass to you when we hand the package to the carrier. Provided we ship to the address you supplied, we are not responsible for packages that are lost, stolen, delayed, refused, returned as undeliverable, damaged in transit, or seized by any authority, though we will reasonably assist you with a carrier claim. You are responsible for supplying a correct, secure delivery address and for any re-shipment costs caused by an incorrect address or a failed delivery. Products may be temperature sensitive; you are responsible for receiving and storing them promptly and appropriately.

8. Returns, refunds and cancellations

Because Products are research chemicals whose integrity cannot be verified once they leave our control, all sales are final. We do not accept returns for change of mind, ordering errors, or dissatisfaction with research results. If a Product arrives damaged, missing, or materially different from what you ordered, email support@wednesdaylabs.co within 48 hours of delivery with your order number and clear photographs of the packaging, label and Product. If we confirm the problem we will, at our option, replace the Product or refund the price paid for it to the original payment method. Orders may be cancelled for a full refund only if we have not yet begun processing them. Any refund will be net of non-refundable payment-processing fees where permitted by law.

9. Points, coupons and promotions

Loyalty points, referral rewards, coupons and promotional codes have no cash value, are not transferable, may be limited in time, quantity or combination with other offers, and may be changed, suspended or withdrawn at any time. Points are earned and redeemed on the terms shown in your account, are forfeited on refund, cancellation or account closure, and may be reversed if we determine they were earned through error, abuse or fraud. We may cancel orders that use codes or points obtained or used improperly.

10. Chargebacks and payment disputes

Contact us before initiating a chargeback; most issues can be resolved directly. If you initiate a chargeback or payment dispute on an order that was shipped as described, we may suspend your account, recover the disputed amount together with any fees and reasonable collection costs, and decline future orders.

11. Acceptable use

You must not: use the Site or Products for any unlawful purpose; attempt to purchase Products for human or animal use; scrape, crawl, reverse engineer, or interfere with the Site or its security; submit false information or impersonate any person; upload malicious code; use the Site to send unsolicited communications; or infringe any intellectual property or privacy right. We may investigate violations and cooperate with law enforcement.

12. Intellectual property

The Site and all content on it, including text, product descriptions, photographs, graphics, logos, the “Wednesday” name and marks, code and design, are owned by or licensed to Wednesday and protected by copyright, trademark and other laws. You may view and print pages for your own research-purchasing purposes only. No other use, reproduction, distribution or creation of derivative works is permitted without our prior written consent. Any feedback you send us may be used by us without restriction or compensation.

13. Partner program

Participation in the Wednesday Partner Program is subject to the Partner Code of Conduct, which is incorporated into these Terms for Partners. Commissions, tracking and payouts are governed by that Code and the terms published on the Partner Program page.

14. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. WE MAKE NO WARRANTY THAT ANY PRODUCT IS SAFE OR EFFECTIVE FOR ANY USE, OR THAT IT IS LAWFUL TO PURCHASE, POSSESS OR USE IN YOUR JURISDICTION. YOUR SOLE REMEDY FOR A NON-CONFORMING PRODUCT IS THE REPLACEMENT OR REFUND DESCRIBED IN SECTION 8. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WEDNESDAY AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, SUPPLIERS AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, RESEARCH, GOODWILL OR BUSINESS OPPORTUNITY, OR FOR ANY PERSONAL INJURY, ILLNESS OR DEATH ARISING FROM ANY USE OF A PRODUCT OTHER THAN LAWFUL IN-VITRO RESEARCH, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SITE, THESE TERMS OR ANY PRODUCT WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR ONE HUNDRED U.S. DOLLARS (US$100), WHICHEVER IS GREATER. These limitations are fundamental to the bargain between us and apply even if a remedy fails of its essential purpose. Nothing in these Terms excludes liability that cannot be excluded by law.

16. Indemnification

You will defend, indemnify and hold harmless Wednesday and its members, managers, officers, employees, contractors and suppliers from and against all claims, demands, losses, liabilities, damages, fines, penalties, costs and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your breach of these Terms or any representation in Section 2; (b) any use of a Product other than lawful in-vitro research, including any administration to a human or animal by you or by anyone who obtains a Product from you; (c) your violation of any law or regulation, including import, export, controlled-substance and consumer-protection laws; (d) your violation of any third-party right; or (e) any content you submit. We may assume the exclusive defense of any matter subject to indemnification, and you will cooperate with us.

17. Dispute resolution, arbitration and class action waiver

Please read this section carefully. It affects your legal rights.

Informal resolution. Before starting any formal proceeding, you agree to send a written description of your claim to support@wednesdaylabs.co (or to the mailing address we provide on request) and to give us 30 days to resolve it informally. We will do the same for claims against you.

Binding arbitration. Any dispute, claim or controversy arising out of or relating to these Terms, the Site, any Product or order, or the relationship between us, including questions of arbitrability, that is not resolved informally will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules (or its Commercial Arbitration Rules if you purchased as a business), before a single arbitrator. The Federal Arbitration Act governs this clause. The arbitration will be conducted in the English language and, unless we agree otherwise, in Hillsborough County, Florida, or by video conference or on documents alone for claims under US$10,000 at the claimant’s election. The arbitrator may award any relief available in court on an individual basis, and judgment on the award may be entered in any court of competent jurisdiction. Each party bears its own attorneys’ fees unless the arbitrator finds a claim frivolous or brought in bad faith, in which case fees may be shifted; arbitration filing fees are allocated under the applicable AAA rules.

Class action and jury trial waiver. You and Wednesday each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. The arbitrator may not consolidate claims of more than one person. To the extent any claim proceeds in court rather than arbitration, you and Wednesday each waive the right to a jury trial.

Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or other equitable relief in court to protect intellectual property or to prevent unauthorized use of the Site or Products.

Opt-out. You may opt out of this arbitration agreement by emailing support@wednesdaylabs.co within 30 days after you first accept these Terms, stating your name, the email used for your account or order, and that you opt out of arbitration. Opting out does not affect any other provision of these Terms.

Severability of this section. If the class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court under Section 18, and the remainder of this section remains in effect.

18. Governing law and venue

These Terms and any dispute between us are governed by the laws of the State of Florida and applicable U.S. federal law, without regard to conflict-of-law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods. Subject to Section 17, the state and federal courts located in Hillsborough County, Florida have exclusive jurisdiction, and you consent to personal jurisdiction there.

19. Compliance with laws; export

You are solely responsible for complying with all laws applicable to your purchase, possession, import, export, transport, storage, handling, use and disposal of Products, including chemical-safety, hazardous-materials and controlled-substance regulations. You will not export or re-export Products in violation of U.S. or other export-control or sanctions laws, and you represent that you are not on any U.S. government restricted-party list.

20. Communications and marketing

By providing your email address or phone number you consent to receive transactional messages about your account and orders. Marketing emails and text messages are sent only with your separate consent (for example by joining the Wednesday Circle), and you may withdraw consent at any time by using the unsubscribe link, replying STOP to a text, or emailing support@wednesdaylabs.co. Message and data rates may apply to texts.

21. Third-party services and links

The Site uses third-party services for hosting, payments, email, analytics and sign-in, and may link to third-party sites. We are not responsible for the content, policies or practices of any third party, and your use of their services is subject to their terms.

22. Force majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including carrier delays, supplier shortages, regulatory action, weather, labor disputes, pandemics, utility or network failures, or acts of government.

23. Changes to the Site and these Terms

We may modify or discontinue any part of the Site at any time. We may update these Terms by posting a revised version with a new effective date; material changes will be highlighted on the Site or emailed to account holders. The version in effect when you place an order governs that order. Continued use of the Site after a change means you accept the revised Terms.

24. General

These Terms, together with our Privacy Policy, Research Use Disclaimer, Partner Code of Conduct (if applicable) and any order confirmation, are the entire agreement between us regarding their subject matter and supersede all prior agreements. If any provision is held unenforceable, it will be enforced to the maximum extent permitted and the remainder will remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets. Sections 1, 2, 7, 8, 12 and 14 through 24 survive any termination. Headings are for convenience only. Notices to us must be sent to support@wednesdaylabs.co; notices to you may be sent to the email address on your account or order.

25. Contact

Wednesday Research LLC · support@wednesdaylabs.co